Terms of service

Overview

Welcome to SUSURÉ. Throughout this website, the terms "we," "us," and "our" refer to SUSURÉ. We operate this website and online store, including all information, content, features, tools, products, and services available through it (collectively, the "Service"), to provide you with a carefully curated shopping experience. Our store is powered by Shopify, which enables us to provide this Service.

These Terms of Service ("Terms") govern your access to and use of the Service, together with any policies referenced herein. Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Service.

1. Access and Account

By using this Service, you confirm that you have reached the legal age of majority in your country or region of residence, or that you have obtained permission for any minor dependents under your care to use this Service.

To access certain features, browse our online store, or place an order, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Your account may not be transferred, assigned, or sold to another person.

2. Products

We make every effort to display our products as accurately as possible. However, actual colors and appearances may vary depending on your device, screen settings, and display configuration.

We do not guarantee that product images or descriptions will exactly match the products you receive.

We reserve the right to modify product descriptions, discontinue products, or limit quantities available to any customer, region, or jurisdiction at any time without prior notice.

3. Orders

By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance by SUSURÉ.

Payment must be received and processed before an order is accepted. Please review your order carefully before completing your purchase, as we may not be able to cancel an order once it has been accepted.

If we need to refuse, modify, or cancel your order, we will attempt to notify you using the email address, billing address, or phone number provided during checkout.

Returns and exchanges are subject to our Refund Policy.

Products purchased from our store are intended for personal use only and may not be purchased for commercial resale or export.

4. Pricing and Billing

Prices, promotions, and discounts may change without prior notice.

The price charged for your order will be the price displayed at the time your order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

Prices shown on our online store may differ from those offered through physical events, pop-up stores, or other sales channels.

You agree to provide current, complete, and accurate billing, payment, and account information. You also agree to keep your information updated so we can complete your transactions and contact you when necessary.

By placing an order, you represent that you are authorized to use the selected payment method and agree to pay all applicable charges, including shipping fees and taxes where applicable.